Pissed.

Tonight:

Tonight was my last night working as a single woman; the next time I work I will be married!!!

However, tonight sucked ass.  Started the night with two tables with complaints.  The first table was a group of three ladies that all ordered grilled cheese and shakes to introduce their german guest to what grilled cheese is.  They said that our restaurant makes the best grilled cheese, but tonight they were very disappointed: what they received was toast with a single slice of american cheese.... I of course took the sandwiches off their bill and had them remade, that time the lady complained that they were soggy.  (They just wanted to go on and on....)

The table next to them (my second table of the night) flagged me down to ask me why their food was coming out so slow.  I explained to them that we have new people in the back and we had just messed the ladies' food.  His response was something to the effect of: what? You mess up their order so I have to wait? I don't think I should have to pay for it then.  I had nothing to say to that... what would he expect me to say to that? "Oh you're absolutely right!  You had to wait an extra 3-5min for your food to come out.  So I'm going to pay for your whole meal with my tips!"  I mean, come on, really?!?!?!

I was tendered at the cash register tonight.  Went up there to cash this lady out, coming straight from one of my tables, not stopping to put their order in.  I get up there and ask, like we're supposed to: "How was everything?"  Her response, the rudest one I've ever had at this restaurant: Fine, if only someone would take my money so I can leave.  Well I guess you guys don't want my money? I should just leave!  She tells me as she's handing me her credit card... I have nothing to say but: well I have other tables too... I give her the card back and she goes: Oh, well I guess I just have to take it up with corporate huh!?  
... Yes, Ma'am. Have a nice day!

Aggravating start to what could have been such a wonderful night.

But, to make things worse (now keep in mind this has been a rather slow night so far) the manager comes around the corner and says: all you servers who are just standing around talking, can we please buss that table!?  I told her that I was not "just standing around" that I was making tea and restocking things in the server's area.  She snaps! She tells me that I'm lying to her and that I need to shut up and bus the table, which... is my table. But back to the reason I was making tea, another table needed it and we were bone dry.

I didn't bus the table.  I went and got ice, which we were also in need of.  Though another server bussed my table, I wanted to make a point but they complained that all us servers would get in trouble for it so it needed to be done.

Apparently the GM overheard her snap.... I heard this through the telephone though, another server told me that because the GM heard the manager snap she needed to cut me early to get separation between us.  The manager snapped, I get cut early because the GM hears her snap, the GM has her hands tied because she can't cut the only manager while she's trying to go home and her boss, the DM (district manager) is there.  So I'm cut early at 8:30p and told that I have to have all my side work done and be off the clock by 9p.  Well..... side work takes an hour and a half and I have open checks because of the grilled cheese incident...  I figured that stuff out- worked with the other server that was cut to only do the very important side work and got a manager's code to take off the open checks.  Only thing that is left for the manager to do is give me my charge tips!

Oh, what's that? That's a problem too? Why?  Because now the manager is so busy in the drive thru, kitchen, and trying to be a server? Oh and there are only four other people left working?  I asked nicely for her to get me my tips, and I get snapped at again!? Told to get off the clock and wait around for who knows how long until she's not busy so I can get my tips!?  Hell no.  I'm going home if I'm off the clock. That is not how it's going to work: you owe me my tips before I'm off the clock, otherwise, let me do my damn side work.

Alas: I am home an hour before I was even supposed to be cut, without my tips in hand. Yes, I'm going to talk to my GM about this.  Yes, I'm going to call corporate too.  This is not the first seriously wrong problem I've had with this manager.

...

One last good story from tonight!? Okay:

My last table was the sweetest elderly couple!  They came in knowing what they wanted, coupons in hand.  I sat them where I could, where they had room to place their walkers.  We talked and chatted a little bit.  It was just a really sweet experience :)